A utilização das redes sociais digitais no cuidado psicossocial infantojuvenil, diante da pandemia por Covid-19

Abstract

Objective: Analyse how social media is capable to become an essential and effective tool for health professionals. Since the emergence of Covid-19, the routines inside de psychosocial clinic were directly affected. Methods: This article possesses a qualitative approach, which description is about the schedule, execution, effectiveness, and challenges will be presented for a Mental Health Unit from a Psychosocial Clinic at Distrito Federal, Brasilia - Brazil. Social media was selected to be a major tool for communication and assistance for kids, adolescents, and families. The initiative is a therapeutic online group for adolescents. The discussions and interactions were held by online chat. All the conduction is executed by mental health professionals from a reference local unit. Conclusion: Social media has great potential to establish a good and healthy connection with their patients during the quarantine. It can be used as a means of orientation, welcoming, and further explanations. The Health Team can use alternatives of home-office, live web chats, video calls, and smart posts on open or private social media. That said, it must be used by health professionals with accurate responsibility to avoid fake news and to preserve all patient information.